If the product doesn’t suit you, feel free to contact us here.
📌 Return & Refund Policy – [Your Store Name]
At Nyrah Jewlery, we want you to be completely satisfied with your purchase. If you are not happy with your order, please review our return and refund policy below:
✅ Return Eligibility
- Returns are accepted within 7-14 days of delivery (choose your duration).
- The jewelry must be unused, unworn, and in original packaging with all tags and certificates (if provided).
- Custom-made, engraved, or personalized items cannot be returned or refunded unless defective or damaged during shipping.
💎 Non-Returnable Items
- Customized or personalized jewelry
- Earrings (for hygiene reasons)
- Items purchased on sale or with discount codes (optional based on your policy)
🔄 Return Process
1️⃣ Contact us at nyrahbyjhanvi@gmail.com within the return period, mentioning your order number and reason for return.
2️⃣ We will provide the return shipping address and instructions.
3️⃣ You are responsible for return shipping costs unless the item was defective or incorrect.
4️⃣ After receiving and inspecting the returned item, we will process your refund or exchange.
💵 Refunds
- Refunds will be issued to the original payment method within 10-15 business days after return approval.
- Shipping charges are non-refundable (unless the return is due to our error).
🚚 Damaged or Wrong Items
If you receive a defective, damaged, or incorrect item, contact us within 48 hours of delivery with photos. We’ll arrange for a replacement or full refund.
⚠️ Important Notes
- We recommend using insured and trackable shipping for returns.
- We are not responsible for lost or damaged returns during transit.
📞 Contact Us
For any queries, please contact:
✉️ nyrahbyjhanvi@gmail.com
📞 +91 9737527178